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no_refunds [2016/10/21 14:52] – [Non-Disclosure Agreement] adds link to spam article Carlos Pedrazano_refunds [2016/11/22 13:34] – updates throughout with new material Carlos Pedraza
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-{{::nda.jpg|}} \\ +{{::kickstarter-deleted.jpg?direct|}} \\ 
-<wrap lo>**DON'T ASK DON'T TELL** Despite his official 'no refund' policy, Axanar producer Alec Peters offers money back to complaining donors so long as they never talk about Axanar again.</wrap>+<wrap lo>**AXANAR SPAM** Just four of the dozens of repeated posts by Alec Peters removed by Kickstarter from Axanar's own page for violating the crowdfunder's no-spamming policy.</wrap> <wrap lo><wrap lo>//Photo/Kickstarter//</wrap></wrap>
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-====== Axanar Offers Refunds Only to Donors Who Won't Criticize ======+====== Kickstarter Deletes Axanar Spam, Peters Suspends Refunds ======
  
 **//Also: Peters Continues Attack on AxaMonitor, Props Up Surrogate's Blog//** **//Also: Peters Continues Attack on AxaMonitor, Props Up Surrogate's Blog//**
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 <wrap lo>**By [[user>cpedraza|Carlos Pedraza]]**</wrap> <wrap lo>**By [[user>cpedraza|Carlos Pedraza]]**</wrap>
  
-Despite adamant public refusals to grant refunds to donors disillusioned by delays in perks delivery and //Axanar//'s production, producer [[Alec Peters]] quietly offered grease to the squeaky wheels who wanted their money back — on condition they say nothing bad about him or the production.+<wrap em>UPDATE</wrap> After dozens of his posts were deleted from Axanar's crowdfunding page on November 22, 2016, producer [[Alec Peters]] blamed "malcontents" who complained to Kickstarter for ending his largesse in granting refunds to those willing to sign non-disclosure agreements.
  
-[{{ ::patches-shipped.jpg?300|**SHIPPING PERKS** Axanar looked forward to Kickstarter backers finally getting the patches they'd been promised two years ago as rewards. They began shipping in October 2016.}}]+[{{ ::peters-refund.jpg?direct&300|**PUT UP AND SHUT UP** Axanar producer Alec Peters refunds backers, effectively silencing their complaints on Kickstarter's comment boards.}}]
  
-===== Mollifying Backers =====+===== Spamming Kickstarter ===== 
 + 
 +Peters had taken to spamming his Kickstarter's comment section with dozens repeated posts, pushing his backers' questions and criticism down the screen, effectively silencing critics by making their comments difficult to see by any casual visitor to the page. 
 + 
 +Kickstarter deleted his spam after complaints from backers like Eric Berry, who told Kickstarter: 
 + 
 +> The creator [Peters] is currently engaged in a lawsuit with CBS/Paramount. Backers are concerned and asking questions, but the creator of the project is trying to bury comments by posting spam and insulting backers.(({{::berry-complaint-kickstarter.jpg?linkonly|Kickstarter complaint from Axanar backer Eric Berry}}, 11/21/16.)) 
 + 
 +==== Forced Refunds Silence Critics ==== 
 + 
 +Peters forcibly refunded three of his most ardent critics, telling them: 
 + 
 +> I have refunded the three of you. Now here is the deal: I am going to refund the other 3 of your little group of malcontents and some others who want their money back. But if any of you post about these refunds or go tell [**AxaMonitor** editor] Carlos Pedraza, or whoever, the refunds will stop. If you want to be assholes and try and embarrass me and Axanar I will make it very clear that you three ruined it for everyone.(({{ ::peters-berry-refund-kickstarter.jpg?linkonly |Alec Peters email to Eric Berry}}, 11/22/16.)) 
 + 
 +[{{ ::nda.jpg?300|**DON'T ASK DON'T TELL** Despite his official 'no refund' policy, Axanar producer Alec Peters once offered money back to complaining donors so long as they never talked about Axanar again.}}] 
 + 
 +==== Blaming Backers ==== 
 + 
 +One Kickstarter backers asked Peters' how far he was willing to go to silence critics: 
 + 
 +> Are you going to give all of us unasked for refunds to keep us from posting here? Why do you keep breaking the spamming rules? Why do you not want people asking questions or discussing the project with each other?(([[https://www.kickstarter.com/projects/194429923/star-trek-axanar/comments?cursor=15090088#comment-15090087|George Tait comment, Star Trek Axanar Kickstarter project]], 11/22/16.)) 
 + 
 +Peters followed through on his threat to Berry, going on to post multiple times who was to blame for him no longer offering refunds: 
 + 
 +> Let me be clear, I tried to be nice, I tried to accomodate people who seem to have nothing better to spew lies and hate and bullshit. But they proved incapable of acting like adults. Eric Berry, Armsman and Glen Hine, like Sandy Greenberg before them, have proven that I cannot give refunds. We tried and you ruined it. Case closed.(([[https://www.kickstarter.com/projects/194429923/star-trek-axanar/comments?cursor=15090240#comment-15090239|Alec Peters post, Star Trek Axanar Kickstarter project]], 11/22/16.)) 
 + 
 +===== Mollifying Donors ===== 
 + 
 +Weeks before, despite adamant public refusals to grant refunds to donors disillusioned by delays in perks delivery and //Axanar//'s production, Peters had quietly offered grease to the squeaky wheels who wanted their money back — on condition they say nothing bad about him or the production.
  
 In early October 2016, Peters tried to address [[kickstarter_update|growing dissatisfaction]] by donors in the production's Kickstarter and Indiegogo comment sections by: In early October 2016, Peters tried to address [[kickstarter_update|growing dissatisfaction]] by donors in the production's Kickstarter and Indiegogo comment sections by:
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 On October 20, 2016, donor Jason Kovalik received a refund he did not request after exchanging public comments with Peters regarding a third party [[propworx-email|spamming Axanar's donor mailing list]] with an advertisement for a props auction: On October 20, 2016, donor Jason Kovalik received a refund he did not request after exchanging public comments with Peters regarding a third party [[propworx-email|spamming Axanar's donor mailing list]] with an advertisement for a props auction:
  
-So this [refund] happened. … Please note, I did not sign anything NDA or what not. This was done, I suspect, because I was challenging Alec in the comments of the Kickstarter about his claims that Axanar didn't [[propworx-email|spam their donor list]] for Propworx, compared to Mike Bawden's comments saying [[propworx-email#applicable_laws_and_regulations|it was inappropriate]].(([[face>groups/CBSvsAxanar/permalink/1339658089378891/|Jason Kovalik post, CBS/Paramount vs. Axanar Facebook group]], 10/20/16.))+> So this [refund] happened. … Please note, I did not sign anything NDA or what not. This was done, I suspect, because I was challenging Alec in the comments of the Kickstarter about his claims that Axanar didn't [[propworx-email|spam their donor list]] for Propworx, compared to Mike Bawden's comments saying [[propworx-email#applicable_laws_and_regulations|it was inappropriate]].(([[face>groups/CBSvsAxanar/permalink/1339658089378891/|Jason Kovalik post, CBS/Paramount vs. Axanar Facebook group]], 10/20/16.))
 ===== Shifting Donation Amounts ===== ===== Shifting Donation Amounts =====